This page explains our policy on wallet top-ups, bot plan purchases, and withdrawals on ANT Robo Trade.
Money added to your wallet via Cashfree is credited once the payment is verified. If a payment succeeds at Cashfree but isn't reflected in your wallet, contact support with your payment reference and we'll investigate and correct it.
Once a bot plan or power/energy top-up is purchased from your wallet, it's non-refundable - this activation balance is deducted immediately to activate the plan or add power. If you no longer want to use RoboTrade, you can simply stop it from Settings; your remaining power and any active plan period aren't refunded.
Your wallet's available balance (money you've deposited or earned via referral income, not yet spent on a plan/power) can be withdrawn to your registered bank account at any time from the Wallet tab. Withdrawals are typically processed within 2-3 business days. Activation balance cannot be withdrawn - it can only be used for plan/power purchases.
RoboTrade places real orders through your own connected broker account, using your own capital. We do not refund trading losses - see our Terms & Conditions for how the platform's role differs from investment advice.
For anything not covered here, reach out from the Contact Us page.